How to Manage Conflict and Resistance From Teams With Difficult Personalities

Difficult team members may fixate over technicalities, disdain innovation and think you (or others) are after them. The repercussions of their negative behavior can range from difficult to toxic — gossiping, unreliability, undermining, bullying, insubordination, display of incivility, and insolence. All of these actions have impactful ramifications for the organization and its workforce in terms of the overall climate, culture, engagement, and productivity. Executive leaders need to identify and address the most common dysfunctional behavior in their teams and partner with HR and their legal department using their companies’ practices and processes. As labor becomes more communal, networked, and overlapped to boost productivity, this complimentary Gartner webinar focuses on helping executive leaders manage these workers and the stress they cause.

• Recognize behavioral patterns associated with difficult personalities

• Implement strategies to curtail dysfunctional behavior in four ways 

• Partner with HR and the legal department to manage difficult personalities

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.