Published: 18 October 2023
Summary
Cloud HCM suites vary considerably in their suitability for different functional and geographic requirements. HR technology leaders in enterprises with more than 1,000 employees should use this research to identify the cloud HCM suite that best aligns with their use case.
Included in Full Research
Overview
Key Findings
Innovation in product development continues to distinguish cloud human capital management (HCM) suite offerings. Newer capabilities are gaining importance, such as AI-enabled skills management, internal talent marketplaces and career planning. Other capabilities are maturing, such as IHRSM, employee experience, candidate experience and integration tools.
The applicationof AI in stand-alone use cases is prevailing in all HCM suite functions from all vendors. However, vendors differ in their scalability and in their ability to retrain the models with various external data.Vendors are considering generative AI to deliver new feature sets, such as job description generation.
Global localization and total cost of ownership
Clients can log in to view the entire
document.
Strategic Planning Assumption
- ADP
- Cegid
- Ceridian
- Cornerstone
- Darwinbox
- Infor
- Oracle
- SAP
- UKG
- Workday
- Yonyou
- Core HR/Benefits Administration
- Prehire Talent Management
- Posthire Talent Management
- Payroll Administration
- Workforce Management
- Employee Experience/IHRSM
- Analytics/Applied AI/Technology
- Overall Product Satisfaction
- Overall VCR Satisfaction
- Complexity, TCO (Global Org)
- Complexity, TCO (NA Midmarket)
- Complexity, TCO (Euro Midmarket)
- Complexity, TCO (NA Hourly 1K-2.5K)
- Complexity, TCO (NA Hourly 2.5K+)
- Complexity, TCO (Asia/Pacific)
- Core HR and TM (Global Organization)
- North American Midmarket
- European Midmarket
- North American Compliance Suite 1,000-2,500
- North American Compliance Suite 2,500+
- Asia/Pacific Market
Gartner Recommended Reading
Note 1: Critical Capabilities Aligned to Use Cases
Critical Capabilities Methodology
Analysts:
Ranadip Chandra,
Ron Hanscome,
Sam Grinter,
Chris Pang,
Anand Chouksey,
Josie Xing,
Harsh Kundulli,
David Bobo,
Laura Gardiner,
Hiten Sheth,
Jackie Watrous,
Travis Wickesberg