The Gartner Chief Sales Officer Leadership Vision 2024 Series

Each year, the Gartner Sales Practice researches the trends, challenges, and opportunities facing chief sales officers (CSOs) and senior commercial leaders around the world. Join us for 4 exclusive engaging and thought-provoking sessions that will highlight what you and your key leaders must know and do to succeed in the year ahead. We will begin with a focus on the 3 top priorities confronting senior sales executives heading into 2024. You can then select your next session based on your role as we then turn to events specifically designed for CSOs, sales enablement leaders, and sales operations leaders. The CSO-focused session features an expert-led panel discussion with former CSOs and current Gartner Executive Partners who will share personal anecdotes and client observations around leading the commercial organization. Plus, separately, we will dive deeper into how both sales enablement leaders and sales operations leaders must orient their teams and priorities to ensure commercial success in the year ahead.

Series events:

Register to sign up for the series and get full access to all sessions.

Session 1

Opening Session: The Gartner Chief Sales Officer Leadership Vision 2024

ON-DEMAND
| 1 hour

B2B sales teeter on a tipping point. Two-plus years of constant, compounding disruption forced many chief sales officers (CSOs) into a perpetual scramble to meet revenue targets. Three key decisions heading into 2024 may further separate the winners from the losers in the years to come: 


  • How can I help my team win high quality deals in an unpredictable buying environment? 

  • What changes should I make to my sales strategy as digital buying behaviors becomes more dominant? 

  • How can I build and maintain a high-performing sales team in today’s labor market? 


The Gartner Chief Sales Officer Leadership Vision 2024 serves as a guidebook to navigate these questions. Join this invitation-only, complimentary virtual session as Gartner experts explore the trends driving the need for change, the problems exacerbating the status quo, and the leading actions the most progressive CSOs and their teams must take to stay ahead of the competition.


Return to this web page to watch the virtual briefing. Contact us at GartnerVirtualBriefings@gartner.com with questions about viewing this virtual briefing.

Hosted by
Host

Robert Blaisdell

Sr Director Analyst

Host

Shiela Rahimian

Director, Advisory

Host

Shayne Jackson

Sr Director Analyst

Host

Tyler Huguley

Sr Director Analyst

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Session 2

3 Key Priorities for Effective Sales Operations Leaders

ON-DEMAND
| 30 minutes

Shifts in external buyer preferences and internal collaboration requirements are changing how the sales operations function supports the commercial organization. Sales operations leaders have a unique opportunity to lead the operational transformation required to succeed. The sales operations function continues expanding to support the broader organization. At the same time, sales operations is facing pressure to increase the ROI on revenue technologies implemented over the past years. Sales operations leaders must reassess their strategic visions and engagement models to prepare for new execution demands. This free exclusive virtual briefing looks at how sales operations leaders can deliver outsized commercial impact. You’ll gain actionable insight into the three key priorities for sales operations leaders heading into 2024. 


  • Redesign the sales operations function to leverage technology as a teammate 

  • Assess revtech solutions and bridge the gap between CSO expectations and reality

  • Curate insights to enable senior leaders to make tactical and strategic decisions 

Return to this web page to watch the virtual briefing. Contact us at GartnerVirtualBriefings@gartner.com with questions about viewing this virtual briefing.



Hosted by
Host

Steve Rietberg

VP Analyst

Host

Tyler Huguley

Sr Director Analyst

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Session 3

3 Key Priorities for Effective Sales Enablement Leaders

ON-DEMAND
| 30 minutes

Following the earlier framework and themes laid out for chief sales officers (CSOs) in our opening presentation, this exclusive virtual session addresses how sales enablement leaders can deliver outsized commercial impact in the year ahead. Join us as we explore three key priorities for sales enablement leaders.

  • Build an agile, highly competent sales enablement function that can sustain seller productivity in an increasingly volatile world

  • Drive frontline team’s adoption and utilization of sales tools and technologies to generate predictable commercial success while enhancing the seller experience

  • Develop a comprehensive talent development and engagement strategy to support frontline sellers in overcoming the drag of a hyper-evolving role so they can thrive into the future

Return to this web page to watch the virtual briefing. Contact us at GartnerVirtualBriefings@gartner.com with questions about viewing this virtual briefing.

Hosted by
Host

Shayne Jackson

Sr Director Analyst

Host

Doug Bushée

VP Analyst

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Session 4

CSO Leadership Challenges and Opportunities in 2024

ON-DEMAND
| 30 minutes

In this panel discussion, former CSOs who are now Gartner Executive Partners, share their personal perspectives on the Gartner Chief Sales Officer Leadership Vision 2024 and the recommendations provided in the opening presentation. Join this exclusive virtual session to hear from your peers about the on-the-ground realities of 2023, and help shape your 2024 plans.


  • Gain insights from former chief sales officers

  • Examine the on-the-ground realities for CSOs in 2023

  • Build your sales plans for 2024

Return to this web page to watch the virtual briefing. Contact us at GartnerVirtualBriefings@gartner.com with questions about viewing this virtual briefing.

Hosted by
Host

Shiela Rahimian

Director, Advisory

Host

Robert Blaisdell

Sr Director Analyst

Host

Bill Voltmer

VP, Executive Partner

Mike Stewart

CCO at Wurth-NSI

Andrew Clement

CCO, Kimberly-Clark Professional

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