Gartner Research

Building Your High-Performing I&O Leadership Team

Drive a continuous learning culture and environment

Analyst(s): Duncan Prosser

By 2026, 80% of heads of I&O with senior leadership teams not oriented toward workforce development will fail to meet organizational digital strategy needs.

Heads of I&O are facing unprecedented pressure from the business and other internal customers to change how they operate. In a recent Gartner survey, 83% of IT organization respondents said that their organization is seeking a target operating model that drives enterprisewide competitive advantage and growth.

They must encourage direct reports to deliver organizational change instead of defending the status quo and create a culture of continuous learning and improvement.

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