Heads of infrastructure and IT operations (I&O) often struggle to design workforce plans that effectively fill open roles, retain key talent and develop new workforce skills needed to meet evolving business objectives. Technology advancement, business volatility and market pressures make it difficult to keep up with skills transformation. Insufficient skills are a top threat in 30% of I&O functions in the next 12 months.
This research can help heads of I&O retain talent and grow critical skills by:
- Diversifying I&O employee career paths
- Providing opportunities to work on cross-cutting digital initiatives
- Experimenting and learning about emerging technologies
- Clearing external obstacles blocking employee growth