Gartner Expert

Caitlin Duffy

Director, Research, KI Leader

Caitlin Duffy is a Research Director in the Human Resources practice, developing insights and best practices on Employee Experience. Her team covers topics such as employee experience design and delivery, engagement, EVP strategy, hybrid work, and culture. Her work extends into broader talent management topics such as DEI and the future of work. Prior to joining the Employee Experience research team, Ms. Duffy conducted research on leader and manager effectiveness, including topics such as high-potential talent management, succession, and leadership development.

Previous experience

Ms. Duffy previously conducted research on interpersonal relationships, identity, and self-regulation, as well as risk behaviors in health management. Outside research, she also has work experience in product management and leadership development technology.

Professional background

ExecOnline,Associate Director,3 years

Northwestern University,Graduate Researcher,5 years

Areas of coverage

Employee Experience

Education

Doctor of Philosophy, Social Psychology, Northwestern University, Bachelor of Arts, Psychology, Cornell University

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