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Gartner Expert
Christopher William Poole
Practice Vice President
Chris Poole is a Research Practice Vice President and leads the CSCO Strategy and Planning Team. This team focuses on the development and deployment of supply strategy, best practices in supply chain planning and the enabling technology in both of these areas
Chris is also Symposium Chair for the events in Orlando and London in 2022
Previous experience
Mr. Poole has over 31 years of experience in supply chain and sales in consumer products, retailing and consulting. In his previous roles, he has had both leadership and functional responsibility for customer logistics, customer service centers, order to cash, large-scale physical distribution operations, demand and supply planning, sales and operations planning (S&OP), network design and project management.
Professional background
Procter and Gamble,Physical Distribution Director, Europe, Customer Service/Logistics Director, UK,23 years
Diageo,Global Customer Service Devt. Director, Supply Chain Director, Great Britain,4 years
Areas of coverage
Supply Chain Planning
Top Issues That I Help Clients Address
1Supply Chain of the Future - key trends - Customer Experience, Circular Economy, Digitalization, Customer Fulfillment - including order to cash / Joint value creation through collaboration between supply chain partners, Supply Chain Planning - Maturity / S&OP Metrics / S&OP planning horizons , Supply Chain Planning - Transformation / Organization Design / Future Trends