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Gartner Expert
Gabriele Rigon
Sr Principal Analyst
Gabriele Rigon is currently Sr Principal Analyst in the Enterprise Operations team in Gartner. He covers AI topics and he is specialized in Natural Language Technologies, in particular Conversational AI, speech and translation technologies, as well as Responsible AI and how that relates to NLTs. He is also contributing to research in the areas of Generative AI and Sustainable AI.
Previous experience
Dr. Rigon brings to Gartner over 10 years of experience in the IT and NLP industry, and academic research experience in the field of Linguistics. He spent the most part of his recent career working in the Conversational AI space in particular, where he covered both engineering and team/project management roles in a variety of industry verticals.
Professional background
Artificial Solutions,Lead Conversational AI Consultant/Customer Success Manager,10 years
Sanmarco Informatica,Business Intelligence Specialist,2 years
Areas of coverage
Artificial Intelligence
Education
He holds a Ph.D. in Linguistics, which he earned in 2009 from the University of Pisa (Italy). His majors were General, Historical and Computational Linguistics, with sizable digressions in Biomathematics. His research work was awarded as Best Ph.D. Dissertation in Cognitive Sciences by the Italian academic association CODISCO in 2009.
Top Issues That I Help Clients Address
1Conversational AI and Chatbots, Translation technologies, and in particular AI-enabled translation services, Voice technologies, including Speech to Text, STT, Automatic Speech Recognition, ASR and Speech Analytics, Natural Language Processing (NLP), ML for NLP and Text Analytics, Sentiment analysis, Green AI, Sustainable AI, AI for sustainability and Responsible AI