Gartner offers products designed specifically to provide infrastructure and operations leaders with expert guidance, insights and tools to deliver value across their organizations.
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How Gartner Works With I&O Leaders
How we support your priorities
Assess your current IT infrastructure
Benchmark against peers and diagnose improvement areas to allocate and prioritize resources.
Develop your strategic business plans
Make informed decisions and gain C-suite buy-in with expert guidance, objective research and lessons from peers.
Understand mission-critical priorities
Focus on the three key I&O needs to transform the business and drive innovation.
Stay ahead of the curve
Keep up to date with the latest trends through must-attend events and peer connections.
Guidance on mission-critical areas
The Gartner Priorities Navigator™ represents mission-critical areas where Gartner provides supportive expert advice and tools to Heads of Infrastructure & IT Operations and their teams.
For Infrastructure & IT Operations Executives
Gartner provides insights, tools and guidance to support progressing their initiatives from improving digital delivery, evolving IT organizational structure and modernizing I&O and cloud, to upskilling and retaining talent. Gartner for I&O Leaders delivers forward-thinking insights that help infrastructure and IT operations executives reinvent how they deliver value for the business.
How Gartner delivers value for I&O executives and their teams
Gartner supports the mission-critical priorities and development needs of you and your team.
Heads of Infrastructure & IT Operations
Gain full access to all Gartner for I&O Leaders content and tools
Access exclusive I&O tools such as Head of I&O Effectiveness Diagnostic
Ability to initiate inquires with an analyst and Executive Partners
VIP access to a Gartner summit
Peer community access
Senior Infrastructure & IT Operations Leaders
Access to Gartner for I&O Leaders content and tools
Head of I&O Effectiveness Diagnostic access
Ability to initiate inquires with an analyst
Peer community access
Attendance to a Gartner summit
Technical Domain Architects
- Tech-focused insights to make the right investments, deliver better outcomes and build skills
Access to a Gartner summit
What’s included
Explore resources across each tab below.
- Decisioning Tools
- Expert Guidance
- Premier Events
- Peer Community
Turn strategy into execution with tools that help you reduce investment risk and deliver on your team’s performance. Use data and workflow tools, benchmark against industry leaders, ease the tech buying process and more.
Explore some of our client tools below:
Access our team of 2,500+ research and advisory experts who guide leaders like you to achieve their mission-critical priorities.
Top Gartner experts will provide you with insightful and targeted research along with regular inquiries. In an ever-changing operating environment, you'll have the ability to connect with a Gartner expert whenever priorities shift or as new issues arise.
Learn More
Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023 brings together the world’s technology leaders to learn about top trends and industry best practices and explore pressing topics. Gain the insights and guidance to create an effective pathway to the future while networking with your peers.
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
20 – 21 November 2023 | London, U.K.
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
5 – 7 December 2023 | Las Vegas, NV
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
12 – 13 December 2023 | Tokyo, Japan
Connect how you want and when you want to learn from your peers who have faced the very same challenges you’re facing and will help you get fast, actionable answers. As a Gartner client, you will also gain exclusive access to features such as Peer Finder, which enables you to connect with similar leaders based on your specific needs. Join more than 100,000 leaders to build your network and gain insights from real-time discussions, member-generated polls and peer-led insights.
Gartner by the numbers
2,500+
Research and advisory experts
460,000+
Annual client interactions
15,000+
Client enterprises
What are the benefits?
Improve cost management
Uncover risks and identify cost management opportunities with comprehensive reviews of your IT contracts by Gartner experts with a deep understanding of providers, terms and pricing.
Boost maturity and agility
Leverage customizable tools and templates to speed the execution of your key initiatives by becoming more agile and innovative.
Capitalize on emerging technologies
Identify and adopt new trends and technologies to drive business growth and keep you ahead of competitors to accelerate progress on mission-critical priorities.
Enhance decision making
On average, organizations take eight to nine months to make decisions. Reduce that time frame by 30% to 60% with our trusted insights and gain an objective perspective on business decisions.
Leverage industry-focused benchmarks
Get personalized industry expertise on business processes, applications, cloud strategy, go-to-market strategies and the future of technology.
Improve strategy development
Reinvent the way you deliver value to business by building a resilient platform strategy and services with the support of research, quick-start tools and case studies.
How Gartner clients have achieved success
- Enabling Innovation Through IT Strategy
- Innovating New Drugs with Digital Technology
- Expanding Education Through Digital Migration
İşbank
Industry: Banking
Revenue: ₺25.4 billion
Employees: 500+
Hakan Aran
Deputy CEO and CIO
Developed a simple, digital-ready IT architecture and automated processes with robotic process automation (RPA)
Expanded its digital product and service offerings
Reset an agile, digital working culture within the bank, with motivated employees and managers
Chugai
Industry: Pharmaceutical
Revenue: Approx 7 billion USD
Employees: 7,000+
Established digital strategy framework, promoting companywide optimization over departmental focus
Used the Gartner framework to categorize digital and IT expenses (transformative, growth, operating)
Implemented cloud-based data utilization system, CSI, for cost reduction (90%) and faster production (1 week)
Prioritized investment plan to optimize IT spending
Weber State University
Industry: Higher Education
Revenue: Approximately $225 million
Employees: 1,000+
With Gartner collaboration:
Reviewed contracts to find long-term cost savings by prioritizing security and avoiding a hasty cloud migration
16 expert calls shortened execution time with the advised pivot, and advised on stakeholder communications using proprietary tools and data
Monthly call with client stakeholders; reviewed progress and thought leadership
