Frances Karamouzis | Distinguished VP Analyst

Frances Karamouzis is the Group Chief of Research for IT Leaders and GTP. She is also a Distinguished VP Analyst in Gartner's Research and Advisory Group focusing on Artificial Intelligence, Hyperautomation (inclusive of RPA and decision modelling) as well as the business and IT services to drive outcomes. Ms. Karamouzis is focused on research that addresses strategic planning, evaluations, business cases and service delivery capabilities, as well as disruptive trends. Ms. Karamouzis has appeared and/or contributed to reports showcased on 60 Minutes, CNN, CNBC, PBS, Business Week, Forbes and the Council for Foreign Relations. Ms. Karamouzis earned a bachelor's degree in International Business and Accounting from New York University. She has also completed her M.B.A. in Finance at New York University.

Chris Eugene Howard | Distinguished VP Analyst

Chris Howard is Gartner's Chief of Research. In that role, Mr. Howard ensures that Gartner research meets the general and industry-specific needs of senior executives, with emphasis on both technical and business leadership. Mr. Howard leads the Senior Content Leadership Board at Gartner where he is responsible for the development of integrated topics that cross all of Gartner's research. In that capacity, he regularly interacts with and advises CEOs, board members and other senior executives at the world's largest enterprises. He is the recipient of several Gartner thought leadership awards.

Afraz Jaffri | Director Analyst

Afraz Jaffri is a Research Director at Gartner, where Mr. Jaffri focuses on Analytics, Data Science and AI. He advises Data and Analytics leaders on making the most from their investments in modern data science, machine learning and analytics platforms. He has particular focus on how to organize analytics and data science teams, implementing graph-based data management and analytics solutions and developing best practices for operationalizing machine learning models.